Safeguarding

Who is allowed near a child

• Every instructor is 18 or over.
• Every instructor holds a vulnerable sector check, verified by us before any contact with a child. There is no provisional or pending status.
• Instructors are engaged for a named class. Nobody drops in.

How classes run

• Group classes by default. One to one is listed at $599 a month and is not open for enrolment.
• Classes are not recorded.
• There is no private messaging between an instructor and a child. Communication with a family goes to the parent.
• A parent may sit in on any class their child attends, without arranging it in advance.

What the product will not do to a child

• No score, streak, timer, countdown, rank or percentage — on screen or in what we store.
• Nothing on a child's screen asks them to buy anything, upgrade anything, or ask a parent for money.
• No child holds an account, and no child can navigate the product beyond the item in front of them.

Raising a concern

Write to hello@chronoslearn.com. If a child is in immediate danger, call 911. Concerns about a child's safety or wellbeing in Ontario can also be reported directly to your local Children's Aid Society, which you can do without going through us.